Patty McCord
Patty McCord, a revolutionary leader in the tech industry, is an elite consultant, executive, and author. She is best known for her time as the Chief Talent Officer of Netflix, which she helped develop and craft into the modern entertainment giant that it is today. She is one of the leading figures in pioneering a customer-oriented mindset and corporate culture and her future-forward thinking has been copied by companies such as Google, Amazon, Starbucks and more. Her career in Human Resources kicked off a new age of Human Resources Consulting and saw her break the mold of the traditional stigmas associated with the corporate world.
Patty McCord has over 25 years of experience in the field and originally specialized in consulting with Silicon Valley startups. In 2010, she took the role of Chief Talent Officer of Netflix, replacing Ted Sarandos. Sarandos was an old-school recruiter, but McCord saw the need for a customer-focused approach and brought in new, innovative tactics such as pay for performance and unlimited vacation for Netflix employees; tactics that the industry had not seen before. McCord’s investment in the people behind, and the people in front of, the company reaped immense returns. While McCord was at Netflix, the number of employees grew from 1,400 to 4,500, and the culture of excellence endured and spread to competitors across the country.
McCord is also the co-author of the New York Times bestselling book "Powerful: Building a Culture of Freedom and Responsibility". The book focuses on bolstering the performance of individuals and teams through the power of trust, communication, and respect. By implementing these ideas, McCord found success with setting flexible work hours and allowing employees to work remotely. This philosophy marked a turning point in how we view the workforce today and dissolves the traditional mindset of success revolving around a clock-in/clock-out mentality.
McCord speaks around the world on various topics that include improving leadership, crafting strong corporate culture, and employee engagement topics. At events such as the Human Resources Executive Summit, she provides insight on the advancement of culture within large organizations and small businesses. Additionally, she fosters conversations surrounding the ethics and responsibilities of Human Resources.
Finally, McCord is a regular guest on podcasts and national radio shows, helping her to spread her lessons to a wider audience than what she could reach through books and talks. She has spoken with Hal Elrod on the "Achieve Your Goals with Hal Elrod" podcast and the "HR Happy Hour Show" with Steve Boese. Her involvement in these podcasts allows her to reach an even wider range of people and continue to spread her knowledge and experience in the Human Resources field.
In conclusion, Patty McCord is a revolutionary leader in the Human Resources field who has redefined what it means to be an HR Professional. She has transformed the way companies think about talent and culture, pioneering customer-centered approaches that companies have since adopted and grown from. Through books, speaking engagements, and interviews, McCord continues to pour her knowledge into the world, providing her audience with a fresh, innovative perspective on what it means to be successful in the corporate arena.