Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making by Gary A. Klein

In Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making, Gary Klein introduces a new way of looking at decision making in high-pressure scenarios. From air traffic controllers to firefighters, Streetlights and Shadows reveals how the best professionals access the power of the unknown. Klein offers a new approach to achieving greater safety and effectiveness in the face of overwhelming uncertainty – the adaptive approach.

Streetlights and Shadows shows how the ability to think and act in uncertain conditions lies at the heart of success in any field – from healthcare to architecture and more. Drawing on work from a variety of disciplines, including developmental psychology, artificial intelligence, neuroscience, and philosophy, Klein's insights offer an unprecedented look at the cognitive processes behind sharp decision making. He demonstrates how scenarios that place an individual in the spotlight can become opportunities to discover creative solutions and to develop the capacity to confidently handle complex situations.

Klein proposes that the adaptive approach is best expressed in the concept of emergence – the idea that an individual can make sense of an ambiguous environment and come up with solutions based on their instinctive understanding of the situation. Klein identifies three capabilities that allow one to make sound judgments in the face of uncertainty: stretching one's knowledge, evolving mental models to fit a problem, and staying present in the moment. The author also provides useful techniques for preparing oneself for the unknown, ranging from controlled daydreaming to ‘window shopping’ for alternatives.

Streetlights and Shadows provides readers with valuable insights into mastering the art of problem-solving in environments characterized by complexity and surprise. Through provocative thinking, case studies, and techniques for learning how to remain in the moment, Klein encourages readers to gain a deeper understanding of how the human mind works in the face of ever-changing challenges. The book is an invaluable resource for policymakers, professionals, and anyone else wanting to become better decision-makers and more confident in their ability to act in the presence of uncertainty.