Youtility: Why Smart Marketing Is about Help Not Hype by Jay Baer
Youtility: Why Smart Marketing Is about Help Not Hype by Jay Baer is a book about how businesses can benefit from using a helpful marketing strategy over the traditional hype. The book focuses on “Youtility”, a new marketing concept which Baer helped develop. Youtility is defined as “marketing so useful that people would pay for it” and the idea is to be helpful rather than just trying to hype up a product or service. Baer argues that while traditional forms of advertising might seem effective in the short-term, they don’t create lasting relationships with customers. Instead, he suggests that businesses focus on providing helpful services and content that will cement customer loyalty and create more success in the long-term.
Youtility breaks down the concept of Youtility and provides practical advice for businesses who want to implement it into their marketing strategy. Baer starts by explaining the importance of being helpful, rather than just trying to hype something up. He argues that customers will appreciate the help and be more likely to stick around and keep buying your product or service. He then gives various examples of Youtility in action, such as a service provider who provides free tutorials and webinars on how to get the most out of their product. Baer also looks at how Youtility can be used to build loyalty and trust by providing helpful information to existing customers. He provides examples of businesses who have effectively used this approach such as provide helpful videos, articles, forums and even podcasts to help customers.
In the second half of the book, Baer looks at how businesses can actually implement Youtility into their marketing strategy. He provides tips on how to develop helpful content that speaks to your target customers and how to measure the success of your Youtility campaigns. He also provides insights into how to balance Youtility and traditional marketing efforts, as well as how to use different platforms and devices to best reach your target customers.
Overall, Youtility provides a clear framework for how businesses can use helpful marketing tools and strategies to strengthen customer relationships and increase long-term success. By providing useful content and services, businesses can differentiate themselves from the competition and build brand loyalty. It provides practical advice on how to implement Youtility into your marketing strategy and is an ideal resource for businesses looking to increase their competitive advantage.