First, Break All the Rules: What the World's Greatest Managers Do Differently

by Marcus Buckingham, Curt Coffman

First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham, Curt Coffman

First, Break All the Rules: What the World’s Greatest Managers Do Differently, an invaluable guide to effective management, is one of the most popular and influential business books of all time. Author Marcus Buckingham and his cowriter, Curt Coffman, draw on their extensive research conducted by the Gallup Corporation to present a powerful approach to managing people and creating value in organizations.

What makes First, Break All the Rules: What the World’s Greatest Managers Do Differently such an important book is its emphasis on discovering the talents of individual employees and then using those talents to drive business success. The authors assert that the management approach of most companies is based on the management practices of the past, which are characterized by one-size-fits-all solutions and cookie cutter job descriptions. This approach does not achieve the best results, according to the authors.

The book explains how successful companies instead focus on honing the talents of their employees. These “great managers” are not concerned with rigid job descriptions, but instead look for individuals with the capacity to bring excitement and creativity to the job. To achieve this kind of success, the book proposes that managers replace the rules and regulations of traditional management with four key objectives: maximizing employee potential, cultivating a productive environment, communicating clear expectations, and consistently rewarding performance.

In addition to discussing practical strategies for optimizing employee performance, First, Break All the Rules: What the World’s Greatest Managers Do Differently also provides diagnostics to gauge the amount of progress being made in applying these strategies. Using these diagnostics, the authors demonstrate how to measure progress and determine which changes are having the most positive impact.

The book also features a series of valuable case studies and analysis of some of the most successful companies, such as Pearle Vision, Pizza Hut, Southwest Airlines, and 4 Seasons Hotels. The authors examine these companies’ management practices and their results in order to show how these great companies achieved success.

By studying the practices of the world’s greatest managers, readers learn how to identify and appreciate their employees’ potential, create a constructive and rewarding work environment, keep employees engaged, and consistently reward performance. For anyone looking for a comprehensive guide to managing people and achieving success in their business or organization, First, Break All the Rules: What the World’s Greatest Managers Do Differently is the perfect book.